Helpdesk Grants Support
Grants Office helpdesk Support maximizes the value of grants support to the customer and visibility into the entire landscape of federal, state, and foundation grants programs for public sector, education, and healthcare customers who are prepared to mobilize around these opportunities.
The Grants Office Helpdesk Support Service provides customized grant consulting to corporate users with our team of Grants Development Consultants.
typical helpdesk requests might include:
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Conduct basic requested research for identified customers. A basic research request is defined as grants research on a single potential sales concept for a specific customer. For example: Wireless Public Safety Infrastructure for the City of San Antonio;
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Prepare research reports
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Provide insightful analyses of grant programs
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Provide rationale for grant recommendations
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Provide points of caution, contingence, and/or disclaimers where needed in order for the user and/or customer to get a clear sense of a grant program and how it applies to a particular project
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Participate in conference calls with customers
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Address barriers customers have prior to applying for identified grants
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Edit/supply useful feedback on grants written internally by customers
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Procure RFPs, grant contact information, funding histories, web addresses, etc. for specific grant programs when requested individually by users
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Send alerts via email to users when key grant opportunities open
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Provide relevant state and/or foundation grants information when possible and applicable
Helpdesk requests can be submitted by users by e-mail, by phone, or on the UPstream™ portal. Grants Office Helpdesk Support is priced on a per user/per year basis (minimum 10 users) and also includes an account on UPstream™ Interactive Grants Intelligence for each user.